Well, I got a response from Virgin. I wasn’t going to post it – it was a bit…. flaccid. But people were asking….

Hi Dan,

Thanks for your email.

At this stage, we have do not have any updates to our data subscription
plans as we believe that our prices are competitive against our
competitors. This is for mobile data browsing and cannot be compared to
the mobile broadband services of other competitors. We do offer a
wireless broadband service which is $39 for 5GB of usage with no excess
fees if you do require more data.

If you have any further questions or feedback, please feel free to call
us on 1300 555 100 between 7am and 11pm EST, 7 days a week.
Alternatively, you can contact us at -
http://www.virginmobile.com.au/talktous.html

Kind Regards,

.

The Virgin Mobile Team
Hmmm – didn’t really answer my questions.

Hi ########
You misunderstand – I believe 1GB for $15 is excellent value. What I’m complaining about is 1.5c / KB for excess usage, with no effective method of managing your usage. Virgin throttles their mobile broadband users – it would be great to see the same system for mobile data browsing. Other carriers charge ( for mobile data browsing – not mobile broadband) 10c / MB for excess usage. Virgin charges $15 / MB.

Apparently the ACCC is also looking at this issue:

http://www.theage.com.au/news/iphone-insider/watchdog-sniffs-at-mobile-excess-usage-fees/2008/07/21/1216492331116.html?page=fullpage#contentSwap1

Does Virgin have any plans to allow users to monitor or manage their mobile data browsing usage or reduce the excess fee to a reasonable level?

Thanks,
Dan

PS: I’m using your expression “Mobile data browsing” to mean broadband on your phone and “Mobile Broadband” to mean a 3G modem in your laptop.
Got a reply quick smart:

Hi Dan,

Thanks for your email.

We are always looking to improve our prices to remain competitive. I can
assure you that we are constantly looking into our charges but as such I
cannot give you an idea as to what our management are looking in to.

Mobile browsing usage is fairly up to date as I use it myself and we do
have that clause in case our servers take some time to update. It
probably would be best to keep monitoring your usage daily so as to not
exceed the limit.

If you have any further questions or feedback, please feel free to call
us on 1300 555 100 between 7am and 11pm EST, 7 days a week.
Alternatively, you can contact us at -
http://www.virginmobile.com.au/talktous.html

Kind Regards,

#

The Virgin Mobile Team
http://www.virginmobile.com.au/
Well, what did I expect?

Tonight when I checked my online usage, for the first time since I got the iPhone, there was something to see! That’s right – in a week I’ve used… 8MB. Presumably that doesn’t include the last two days of surfing. I’d say my 1GB Quota is going to be just fine.